Privacy Policy — Tarana.ai

We collect only what we need to run the service:

• Account data: your name, email address, and password (hashed) when you register with email credentials, or your name, email, and profile details shared when you use Google sign-in via NextAuth.
• Preferences you provide: travel dates, group size, budget, interests, dietary needs, and other itinerary inputs you enter to generate a trip.
• Your content: saved itineraries, saved meals, referral codes you create or redeem, and credit balances tied to your account, stored with our cloud database and hosting provider.
• Device data: your remembered email preference stored in your browser's localStorage when you tick “Remember me” on sign-in.

• Create and secure your account, and sign you in.
• Generate your itineraries: your trip preferences are sent to our AI itinerary provider to produce plans, suggestions, and meal ideas.
• Enrich your trips: coordinates are sent to our mapping and traffic data provider for traffic and routing and to our weather data provider for weather forecasts; places and photos are loaded from our place details provider, photo providers, and mapping and traffic data provider.
• Track credit balances, daily credits, referrals, and saved trips and meals.
• Operate, debug, prevent abuse, and improve the service.

We use essential cookies for authentication sessions (via NextAuth) and browser localStorage for the “Remember me” feature: when enabled, your email address and preference are stored on your own device so the sign-in form can pre-fill it next time. Clearing your browser storage removes them. We do not use advertising cookies.

To provide the service, limited data is shared with the following providers, each governed by its own privacy policy:

• AI itinerary provider — itinerary and content generation from the preferences you submit.
• Mapping and traffic data provider — routing, traffic, and map data from the coordinates in your trip.
• Weather data provider — weather forecasts for your destinations.
• Place details provider & single sign-on provider — place details and Google sign-in.
• Photo providers — place photos and imagery.
• Cloud database and hosting provider — database and hosting for accounts, credits, referrals, and saved content.

Contact us for a current list of specific service providers on request.

We keep your account data, saved itineraries and meals, referral records, and credit balances for as long as your account is active so your trips persist between visits. If you delete your account, we delete or anonymize your personal data within a reasonable period, except where we must retain limited records for security, fraud prevention, or legal compliance.

You may request access, correction, export, or deletion of your personal data at any time by contacting us (see below). You can also update your name and password in your account, turn off “Remember me” to remove the locally stored email, and delete saved itineraries or meals.

Passwords are hashed, sessions are managed via NextAuth, and database access is scoped per user. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we apply reasonable safeguards to protect your data.

Tarana.ai is not directed at children under 13, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.

We may update this policy as the service evolves. Material changes will be reflected by updating the “Last updated” date above, and continued use of Tarana.ai after changes means you accept the revised policy.

Questions about this policy or your data? Contact us through the app or via the support channels listed on our home page. See also our Terms of Service.